At SUNRAYMODEL, your privacy and the security of your personal and financial information are our top priorities. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our banking services and website.
1. Information We Collect
We may collect the following types of information:
-
Personal Information: Name, email, phone number, address, date of birth, identification documents, and other information you provide during account registration or verification.
-
Financial Information: Bank account details, transaction history, credit/debit card details, and payment records.
-
Usage Data: IP address, browser type, access times, and pages viewed when you visit our website.
-
Device Information: Information about the device you use to access our services.
2. How We Use Your Information
We use your data to:
-
Create and manage your bank account.
-
Process transactions securely.
-
Provide customer support.
-
Improve our products, services, and user experience.
-
Send important updates, service alerts, and marketing communications (with your consent).
-
Comply with legal and regulatory requirements.
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
-
Regulatory authorities or law enforcement as required by law.
-
Trusted service providers and partners who assist in delivering our services (e.g., payment processors, cloud hosting, fraud detection tools), under strict confidentiality agreements.
4. Data Security
We implement strict security measures including:
-
SSL encryption
-
Firewalls and secure server hosting
-
Two-factor authentication (2FA)
-
Regular security audits
Your data is stored securely and only accessible to authorized personnel.
5. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, analyze traffic, and improve functionality. You can control cookie preferences in your browser settings.
6. Your Rights
You have the right to:
-
Access, update, or delete your personal data.
-
Object to certain uses of your data.
-
Withdraw consent at any time (where applicable).
-
Lodge a complaint with a data protection authority.
To exercise your rights, contact us at [insert support email or contact form URL].
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their policies before providing any personal data.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy periodically. All changes will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
SUNRAYMODEL